Privacy Policy

Effective Date: 01.01.2025

At Vikram Saole Business Coaching, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Contact Information: Name, email address, phone number, and mailing address.

• Payment Information: Billing address and payment details for processing transactions.

• Account Information: Username and password for account access.

• Usage Data: IP address, browser type, device data, and access times for website activity tracking.

2. How We Use Your Information

We use the collected data for purposes such as:

• Delivering and maintaining our services.

• Managing transactions and user accounts.

• Responding to inquiries and offering customer support.

• Sending service updates, newsletters, and promotional content (you may opt out anytime).

• Improving our website and services.

• Meeting legal obligations and safeguarding rights.

3. Refund Policy for Course Purchases

• Full refund if only one video is watched.

• No refund if more than one video has been viewed.

• Refund requests must be made within 7 days from the payment date or 2 days from the session date, whichever is earlier.

• Approved refunds will be processed within 7 working days.

• Course Repeats: You may repeat the course within the next two scheduled sessions only.

4. Information Sharing and Disclosure

We do not sell or rent your data. However, we may share it in these scenarios:

• Service Providers: Trusted third parties under confidentiality agreements who assist in service operations.

• Legal Obligations: When required by law or public authorities.

5. Data Security

We take strong measures to safeguard your information:

• Encryption during data transmission and storage.

• Strict access control—only authorized personnel can access your data.

• Regular audits and updates to security systems.

Note: While we strive for top-level security, no internet transmission is completely secure.

6. Your Rights

You have full control over your personal data, including:

• Requesting a copy of your stored information.

• Requesting correction of inaccurate data.

• Requesting deletion of your data.

• Withdrawing consent for data processing (where applicable).

7. Data Protection Commitment

We are committed to:

• Encryption of sensitive information.

• Access Control to restrict data access.

• Strict Confidentiality with no unauthorized sharing or third-party usage.

8. Content Usage Policy

All course materials, website content, and intellectual property are protected under copyright and trademark laws.

• No unauthorized use, duplication, or distribution is allowed.

• Violations will be treated as legal offenses.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.

• You can manage cookie settings in your browser.

• Disabling cookies may affect certain functionalities.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new effective date. We recommend reviewing this policy periodically to stay informed.

11. Contact Us

For any questions or privacy concerns, please reach out to:

📧 Email: contact@vikramsaole.in